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Research has shown that staff nurses without PDAs often seek information away from the bedside and that
the most common source of information is nursing colleagues, who may or may not provide evidence-based advice.
However, nurses using PDAs are far more likely to state that evidence-based practice guidelines are available to
them versus those who do not (Doran & Mylopoulos, 2008). Physicians using PDAs have stated that the devices
have increased their use of evidence-based practice (Hauser et al., 2007) and that the speed in which information
could be obtained was critical to incorporating evidence at the point of care (Honeybourne, Sutton, & Ward,
2006).
Reducing Medication Errors
Medication errors are a serious threat to patient safety in healthcare systems worldwide. The Institute
for Safe Medication Practices Canada has declared this to be a major public health issue (ISMP, 2001). In the
United States, the Institute of Medicine (IOM) and the National Coordinating Council for Medication Error Reporting
and Prevention (NCC MERP), work diligently to identify the etiology of medication errors and to produce
recommendations to prevent future errors. Research has shown that while errors may occur in any of the stages of
the medication process, most errors occur in the ordering (56%) and administration stages (34%) (Bates et
al.,1995). The following discussion will focus on the administration stage because it is a staff nursing
function.
PDAs have the potential to reduce medication errors by providing a portable and convenient reference
source for healthcare providers. Research into the etiology of medication errors has indicated that most errors
occur due to lack of knowledge of patients’ clinical status and/or lack of knowledge of the medications being
prescribed (Leape et al., 1995). However, with the rate at which new medication information is being produced, the
IOM acknowledges that it is almost impossible for healthcare providers to have current knowledge of every
medication they encounter. Therefore the IOM recommends a point-of-care reference source such as a PDA for all
healthcare providers (Institute of Medicine, 2007).
PDAs can also decrease the amount of time that nurses spend seeking information about medications. A
study has shown that nurses using PDAs are just as accurate and significantly more efficient than nurses
researching medications in a text (Greenfield, 2007). This study was timed with nursing students sitting at a desk
with either a PDA or a drug reference text in their hands. In the hospital setting time is lost when nurses must
leave the medication carts or bedside areas to walk to the reference text locations. Thus, as well as being able to
use their medication references more efficiently, nurses using PDAs would gain additional time by having the
medication references on their PDAs with them at all times. Furthermore, although no studies are currently
available, it is likely that the convenience that PDAs offer would make it more likely that nurses would research
more of the medications they administer rather than relying on memory alone, which could also potentially decrease
medication errors.
Increasing Efficiency and Accuracy of Nursing Documentation
Time saving measures, such as those offered by PDAs, have become very appealing to nurses in the modern
hospital environment. In a pilot study of nurses, PDAs were found to be highly useful for collecting and
documenting patient data (Doran & Mylopoulos, 2008). In the absence of PDAs many nurses are currently using
personal “scrap” paper to record information at the point-of-care and later transcribing this into the patient
record. This duplication of documentation could be eliminated with an interface that allows nurses to
electronically send patients’ information from their PDAs directly to the organization’s electronic healthcare
records (Di Pietro et al., 2008). It is also possible that such a system could eliminate transcription errors that
may occur when nurses are manually transferring information from their personal papers into the health records.
As well as making documentation faster, research has shown that PDAs have the potential to make
documentation more accurate (Stengel, Bauwens, Walter, Kopfer, & Ekkernkamp, 2004) and also more likely to
include nursing interventions such as non-pharmacologic pain management (Doran & Mylopoulos, 2008).
Furthermore, PDAs used in acute care settings were found to significantly improve communication between nurses and
between nurses and other members of the healthcare team. This latter finding was based on the promptness of
information transfer as well as the level of general communication reported by the healthcare team. However, more
research is necessary in this area to prove that the improved communication was not related to factors other than
PDA use (Doran & Mylopoulos, 2008).
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