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The nurse competencies also exist on a continuum and range from novice or competent
to expert nurse. Each nurse may be stronger or weaker in certain areas. The key to the model is to assess the
patients’ needs and match the nurse that’s strong in that particular competency to ensure optimal patient outcomes.
The following are the eight nurse competencies (Mullen, 2002):
· Clinical Judgment: Clinical reasoning and critical thinking skills
· Caring Practices: Creating a therapeutic environment based on the unique needs of
the patient and family
· Advocacy and Moral Agency: Working on another’s behalf; resolving ethical
concerns
· Collaboration: Working with others in a way that encourages each person’s
contribution toward patient goals
· Systems Thinking: Recognizing and incorporating differences into care
· Response to Diversity: Recognizing the interrelationships of healthcare
systems
· Clinical Inquiry: The ongoing questioning and evaluation of practice
· Facilitator of Learning: Using self to facilitate patient and family
learning
The concepts of the Synergy Model and the current recommendations for recognition and
treatment of sepsis will be applied to the following case study.
The Case Study
A.R. was a 39 year-old female married with two teenage boys. They lived in a rural
community that didn’t have many healthcare resources, including a hospital. A.R. was a math teacher at the local
high school and her husband worked in construction. Her past medical history includes hypertension, diverticulitis,
acid reflux, and allergies. Past surgical history includes a hysterectomy and a colon resection for diverticulitis.
Social history is negative for smoking, drinking, and drug abuse. Current medications include Lisinopril 10mg
daily, Protonix 40mg daily, and Claritin 10mg daily.
A.R. came to the nearest emergency room (ER) for severe abdominal pain. The ER
physician diagnosed her with an acute colon due to ruptured diverticuli. The patient was admitted to a general
surgeon and underwent a colectomy. After the operation, the patient was admitted to the surgical unit. Three days
later, the patient was still recovering and was anticipating discharge to home in a couple more days. A.R. was
ambulating in the hall, tolerating a full liquid diet, and reporting a pain of 2 while on a patient controlled
analgesia (PCA) pump. Her incision was intact with staples and some redness and swelling was noted. On the third
post-operative night, the nightshift nurse noticed the patient’s condition started to change.
At 1 am, Nikki, the nightshift nurse, noted the patient’s oxygen level was at 93% on
2 liters nasal cannula. Previously, the oxygen saturation was 99%. A.R. complained of feeling a little short of
breath but contributed that to her anxiety. She was worried about all the tasks waiting for her at home. Nikki
increased her oxygen to 3 liters and A.R. stated she felt better. Her oxygen saturation came up to 98%. Her lungs
were clear to auscultation. She maintained a heart rate of 98, a blood pressure of 115/55, and a respiratory rate
of 19.
At 2 am, Nikki went back to check on A.R. She stated she still felt a little short of
breath, but she was doing okay. She maintained her oxygen saturation of 95% on 3 liters and a respiratory rate of
21. At 4 am, A.R. asked for assistance to the restroom. Upon ambulating to the restroom, A.R. became diaphoretic,
pale, and very weak. Nikki put her back in the bed and asked her to use the bedpan. She called the physician with
the patient’s latest vital signs and condition. Now her heart rate was 105, blood pressure 95/42, and respiratory
rate 23, temperature 99.8 F. The physician attributed these findings to the Morphine PCA pump. He instructed Nikki
to notify him for any further changes and to bolus her with one liter of normal saline. Nikki continued to check on
the patient throughout the night. A.R. maintained her vital signs but still continued to have shortness of
air.
At 7am, Betty, the dayshift nurse, takes over A.R.’s care. Nikki tells her to watch
her closely because she feels that something is wrong. She stated she wanted to call the surgeon back but didn’t
because her vital signs remained the same. After Betty finished with report at 7:45 am, she went to check on A.R.
Betty immediately called the rapid response team (RRT) and notified the surgeon. A.R. was confused, vomiting, pale,
and diaphoretic. Her oxygen saturation was 89% on 3 liters, heart rate was 122, blood pressure was 75/30 manually,
respiratory rate was 28, and temperature was 102.3 F. Her lungs were clear and her incision had begun to drain a
small amount of brown drainage. The surgeon was in the middle of a case and stated he would check on the patient as
soon as possible. Betty asked him for an order for a complete blood count (CBC) and basic metabolic panel (BMP)
since no am labs were ordered. She also asked for a normal saline bolus.
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